Customizable User Management: The Key to Effective (and Compliant) Fire Protection Event Response

When most think of IoT, they associate the internet of things with connected devices in a larger ecosystem providing advanced insights. Although this is one of the value points, it’s only the start of what IoT can achieve for a user experience. One of the hidden benefits that most forget to mention is the enhanced customization that is available in a platform’s user management system.

User management is a critical aspect of any software that consumes and processes high amounts of complex data, especially information as sensitive as life safety. A platform’s ability to collect, process, and disseminate information related to fire protection events provides incredible value to its users, but can be overwhelming if it’s not presented in the right way. It is essential that only authorized personnel have access to the system and its data, and that their access is tailored to their specific needs.

Customizable user management capabilities enable administrators to create and manage user accounts, set permissions, and assign roles that are tailored to the specific needs of the stakeholders. This means that administrators can control who has access to which data sources and devices, and what actions they are allowed to take within the system. For example, an administrator might assign a role to a fire marshal that provides them with access to data from all IoT devices in a specific building, while limiting access to data from devices in other buildings.

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Export Reports Based on Event Type, Device, Site, Dates and More

Customizable user management capabilities also enable administrators to set up automated workflows that are triggered by specific events or data types. For example, an administrator might configure the system to send an alert to the building owner if a fire alarm is triggered in their building. This alert could include specific details about the event, such as the location of the alarm and the time it was triggered with advanced features like floor plan management.

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Enhanced Floor Plan Mapping Gives Users the Ability to Pinpoint Service Needs

In addition to providing security and customized access, user management capabilities also enable administrators to monitor user actions and generate reports. Reports can be generated to provide stakeholders with detailed information about fire protection events, such as the frequency of alarms on specific devices. This helps identify problematic sensors on the system and triggers a work order to rectify the device to avoid false activations or disruptions in the future.

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Customized Events List, With Multiple Filters Available

Overall, customizable user management capabilities are essential for an IoT-based approach to fire protection event management. They provide security, enable customized access to data sources and devices, and allow for the automation of workflows triggered by specific events or data types.

The days of manual process in fire protection are coming to a close and the flexibility of automation and IoT enable building owners and fire protection professionals to take their compliance and emergency communication paths to the next level